COVID-19 Bulletin #37

Bulletin #37
April 9, 2020
1:05 p.m.

The Dare County Division of Public Health has received confirmation of three positive cases of COVID-19 linked to residents and staff at Peak Resources, a nursing and rehabilitation facility in Nags Head, NC. Of the three who tested positive, two individuals are Dare County residents and one resides in another county.

The additional testing that led to these results was part of a comprehensive public health investigation based on a single positive test result announced on Sunday, April 5. The patients and staff who had direct contact with the positive individual were tested on Monday, April 6. With these positive test results, all patients and staff at the facility are now being tested.

“I want to acknowledge the obvious concerns this will create for those residing and working at Peak Resources and for their families,” said Dr, Sheila Davies, Director of Dare County Health and Human Services. “It is a very difficult situation for all involved. As we receive the test results for all Peak Resources patients and staff, our public health staff will work closely with the facility to ensure that those individuals who are COVID-19 positive remain isolated from staff and patients who test negative. Additionally, our staff will continue to conduct contact tracing of direct contacts associated with individuals who test positive.”

Since the original positive test for the individual residing at Peak Resources was received on Sunday, staff and leadership at Peak Resources, local public health leadership, Outer Banks Hospital and Vidant Medical Group leadership have been communicating and prioritizing strategies and actions to care for those affected and to reduce the risks for others at the facility.

“We remain dedicated to the well-being and safety of our residents and employees,” said Melissa Harrison, local administrator at Peak Resources. “Protecting the health of those we care for and the community we service remains our highest priority.  We are making every effort to ensure we stop the spread of the Coronavirus within our facility. We are extremely proud of our staff members and their rapid and diligent response in handling a very unique and difficult situation.”

According to Harrison, “Since late January, we have been closely following the guidelines established by the CDC, Centers for Medicare & Medicaid Services, NC Department of Health and Human Services, Division of Public Health. We will remain in active communication with the local and state health officials to ensure we are taking the appropriate steps.”

Yesterday, Governor Roy Cooper and NCDHHS Secretary Dr. Mandy Cohen announced updated guidelines for all North Carolina congregate living facilities, including the use of face masks while interacting with patients, closing communal areas, and requiring residents and staff to be screened daily for COVID-19 symptoms. Local health officials have shared the updated guidelines with all congregate facilities in Dare County. The North Carolina Department of Health and Human Services is now offering information online to show outbreaks at congregate living facilities, including correctional facilities and nursing homes.

This now brings the total number of cases of COVID-19 in Dare County to 13. Of the 13, six have completely recovered, five are asymptomatic (meaning they have not experienced any COVID-19 symptoms), one remains hospitalized out of the county, and one has died.

The Division of Public Health urges everyone to take precautions to protect themselves from the spread of COVID-19 all respiratory illness:

  • Stay home, and only go out for necessities or exercise, and only have contact with the people you live with.

  • Avoid contact with persons that you know are sick.

  • Cover your cough (cough into the crook of your elbow; or use a tissue and throw in trash).

  • Practice good hand hygiene (wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing).

  • If you do not have access to soap and water, use hand sanitizer that is at least 60% alcohol.

  • Routinely clean frequently touched surfaces with household cleaners.

  • Consider using a cloth face covering to help slow the spread of COVID-19.  A face covering alone is insufficient to provide an adequate level of protection, and other measures should also be utilized.

It is important that the information you access about COVID-19 is coming directly from reliable sources including the CDC, NCDHHS and Dare County.

The North Carolina Public Health COVID-19 Hotline can be reached at 1-866-462-3821 and is staffed by nurses and pharmacists around the clock. The Dare County COVID-19 Call Center can be reached at 252-475-5008 Monday through Friday from 8:30 a.m. to 5:00 p.m.

Dare County
Dare County offices will be closed on Friday, April 10 in observance of Good Friday. The Dare County C&D Landfill, Buxton Transfer Station, Rodanthe Recycle Center and Manteo Recycle Yard will also be closed on Friday, April 10. A revised trash collection schedule for Dare County Sanitation customers is available here.

The COVID-19 Call Center will be open on Friday, April 10.

If you, a family member, or someone you know is laid off from work due to COVID-19 and might lose health coverage, North Carolina Affordable Care Act enrollment assisters are federally certified to provide free, unbiased, over-the-phone assistance to help you and your family explore your options and enroll in quality, affordable coverage through the Health Insurance Marketplace. Visit their website to enter your zip code and select a radius to search for an appointment near you, or call them toll-free at 1-855-733-3711.

The Outer Banks Hospital
Per the Centers for Disease Control and Prevention as well as the North Carolina Department of Health and Human Services for COVID-19, testing is only done if you have fever or lower respiratory symptoms (cough, shortness of breath) and close contact with a confirmed COVID-19 case within the past 14 days; OR have fever and lower respiratory symptoms (cough, shortness of breath) and a negative rapid flu test.  Testing is not recommended for those at home with mild cold-like symptoms.  Practicing social distancing and staying home when you are sick will help us slow the spread of the virus.

Town of Duck
To protect our citizens and staff, we ask you to call or email the office to ask how we may be able to assist you remotely. Staff are available from 9 a.m. to 5 p.m.

Bulk trash collection scheduled for April 17 has been postponed. Please do not place items at the curb at this time. Dispose of what will fit in your trash can. We will reschedule the collection as soon as possible.

Bulk waste permits are currently not available from the office due to the temporary closure of the Kitty Hawk facility.

The Town office will be closed on Friday, April 10 for the holiday. We’ll reopen on Monday, April 13 at 9 a.m.

Town of Southern Shores
Town Facilities-Town facilities remain closed to the public and all Town Hall business is being conducted via phone, email, fax, or other virtual means.  In the event of an emergency, please call 911.

-Town offices will be closed on April 10, 2020 in observance of Good Friday.

Meetings –  The Southern Shores Town Council held a meeting on April 7, 2020 , which is available for viewing at:

 -The April 20, 2020 Planning Board meeting has been cancelled.  Consideration of the new flood maps and update to Southern Shores Town Code Chapter 16, Flood Damage Prevention Ordinance will be added to the next meeting agenda.  The next scheduled meeting is to be held on May 18, 2020. A Special Meeting could be called prior to that meeting in the event the current COVID-19 situation improves within that timeframe.

Building Inspections-Building inspections are still being conducted, however, meetings in person with the Building Inspector on-site are limited.  Inspection requests should be called in to the Planning & Code Enforcement Department by calling 252-261-2394 ext. 3 or email Dabni Shelton, Permit Officer at  Permit applications can be submitted online by utilizing the link to Citizenserve on the Town website:  Feel free to call the Planning & Code Enforcement Department at 252-261-2394 ext. 3 should you have any questions.

 Police Department-The Southern Shores Police Department would like you to be aware of possible scams/fraud attempts in the coming weeks, as it relates to COVID19 Economic Impact Payments from the Federal Gov’t. Please read the attached press release from the US Secret Service Charlotte Office.

Town of Kitty Hawk
Spring Chipping Has Been Rescheduled for April 27th.
After further consideration and consultation with the Dare County Emergency Operations Center, The Town will go forward with a Spring Chipping Service. As usual please place the brush in the right of way, ensuring it cannot fall into the road. Size limitations remain 4 inches in diameter and 6 feet in length. Yard clippings, leaves, or pine straw will not be collected. This is a “one pass” service. Once the chipper has gone through your area, it will not return.

Town offices are open normal business hours 8:30 am to 5:00 pm.  Face-to-face contact is being limited. Before visiting any Kitty Hawk office, please check the appropriate website or call to discuss the best way to conduct business. For contact information, please visit

The April 6, 2020 Town Council Meeting Can Be Viewed Here.   April 6, 2020 Town Council Meeting 

Please send comments or questions to at any time. Please note in your email that you would like your statement to be read at the meeting and be sure to include your full name and address.

Other Town Information:

The Town has begun mobile Ocean Rescue Patrol,  daily between the hours of 10:00 am and 5:00 pm.

  • The Town’s Recycle Center will be closed until further notice.

  •  The playgrounds at Paul Pruitt Park and Sandy Run Park are closed.  The parks will remain open for passive recreational activities. When visiting any of the Town’s parks please practice social distancing.

  • The Spring Chipping Service will not be held in April and has been postponed until the Fall.

Town of Kill Devil Hills
To ensure the health and safety of our customers and employees, access to Town offices remain restricted. For information on modifications to daily operations/services, closed facilities, meeting/event cancellations, contact information for various Town Departments, and other updates, please visit our website,

The Town of Kill Devil Hills offices will be closed on Friday, 4/10/20, in observance of Good Friday. All Town offices will reopen at 8:00 a.m. on Monday, 4/13/20.

We encourage you to take a moment during this holiday weekend to call your loved ones and check in with your friends and neighbors. And don’t forget to take care of yourself, too! Take breaks from the news, including social media and try to do activities you enjoy. Continue to get exercise, eat a healthy diet, and get plenty of sleep. Remember, we are all in this together.

The Town wishes everyone a safe and happy holiday weekend.

Town of Nags Head
Information Regarding the April 15, 2020 Nags Head Board of Commissioners Meeting

Nags Head’s April 15, 2020 Board of Commissioners meeting, which begins at 9 am, will be conducted electronically. The public will be able to listen and watch the meeting via the Zoom platform.

The meeting agenda is available at

The public should adhere to local and state health guidelines and not attend this meeting in person. However, public input, as always, is encouraged. Please email comments for the public comment portion of the meeting and/or the public hearing to by 5 pm, Tuesday, April 14, 2020. Comments should include your name and address and must be limited to five minutes when read aloud.

To view and listen to the Board meeting remotely, register here:

A recording of the meeting will be available on the Town’s YouTube channel ( as soon as possible after the live meeting. Thank you for your patience and understanding as we work to offer this solution during this unprecedented time.

If you have any questions, contact Town Clerk Carolyn Morris at or at 252-449-2009.

Live Remote Inspections Now Available

To better serve the public during this time of social distancing, Nags Head’s Planning Department is using video technology to conduct live remote inspections. This technology can be used for trade permit inspections like HVAC change-outs, meter base change-outs, electrical service upgrades, water heater change-outs, trench inspections for electrical, gas, or plumbing permits, and possibly other applications as agreed upon by the inspector and the applicant/contractor.

For more information visit the Town’s web site at or contact Chief Building Inspector Cory Tate at 252-449-6043 or

Good Friday Town Office and Sanitation Schedule Information

There will be no change to the Town’s sanitation schedule due to the Easter holiday. The bulk item/brush collection yard will remain on its normal schedule, operating on Saturday, April 11 from 9 am to 3 pm and again on Monday, April 13 from 9 am to 3:30 pm.

Town offices will be closed on Friday, April 10, 2020.  Emergency services, such as police and fire responses, will not be interrupted.

Town of Manteo
Special Note – Town of Manteo offices will be closed on Friday, April 10th, in observance of the Easter Holiday.

Board Meetings – 04/14 Planning Board meeting cancelled due to lack of agenda items. 04/15 Board of Commissioners meeting will be held at 5:00 p.m. via teleconference. Public can call in at 253/215-8782, 301/715-8592, or 346/248-7799 and then enter Meeting ID 622-572-789.

Town Operations – Access to Town Hall is limited. Call 473-2133 first to handle issues over the phone or online. Ring doorbell and use intercom prior to entry. Utility service disconnections, late fees, and penalties are suspended. Water charges will still be billed. Payment plans are available. Sanitation is on the regular schedule. Bulky item pick-ups are only Monday and Thursday.

Police Department – Access to Police Department is limited. If emergency, dial 911. Call 473-2069 for non-emergency weekday service or 473-3444 after hours. Ring doorbell and use the intercom prior to entry during weekdays. There is a call box for after-hours use at the MPD entrance.

Public Facilities – Town parks are open. Practice social distancing. Playgrounds and restrooms are closed. Pea Island Cookhouse Museum, Maritime Museum, and Lighthouse are closed. Downtown Marina is closed to visitors.

Special Events – 05/02 Litter Pick-Up postponed to 11/14. Downtown Market postponed until further notice.

The next bulletin will be issued no later than 1:00 p.m. on Friday, April 10.