Dominion shared this reminder today and Duck Police asks you to review this notice, and to be aware of this and other potential scams, especially over the holiday season.
Please be aware of scammers posing as Dominion employees. Scammers have approached some customers demanding immediate payment or their power will be disconnected.
Dominion does not contact customers by phone, email, text or in person asking for confidential information and/or threaten disconnection in exchange for immediate payment in cash, pre-paid cards, or through PayPal.
Ways to protect yourself from scams:
- If you are approached by someone in person claiming to be from Dominion, or the “power company,” always ask for a company-issued picture I.D.
- If someone calls you pretending to be a Dominion representative and you feel pressured to provide payment or personal information, capture the phone number and hang up.
- You can also verify your account information including bill amount, by signing in to your online account.
- Learn more about how to protect yourself and recognize a scam before it’s too late.
Scams are not limited to impersonating a utility company. For more information on the wide range of scams, visit the Better Business Bureau’s Scam Stopper.